Effective Date: 01.06.2026
- Introduction
Sonashai Realty Private Limited (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, process, store, disclose and protect information obtained through our website, mobile communications, email correspondence, social media interactions and other business activities.
By accessing or using our website, submitting enquiries, contacting us, or using our services, you consent to the collection and use of your information as described in this Privacy Policy.
- About the Company
Sonashai Realty Private Limited is a real estate consultancy, advisory and broking company based in Mumbai, Maharashtra, India, providing real estate-related services including property advisory, transaction facilitation, project marketing, investment guidance and related consultancy services.
- Information We Collect
A] Personal Information
We may collect personal information voluntarily provided by users, including:
- Full Name
- Mobile Number
- Email Address
- City and Location Preferences
- Property Requirements
- Budget Preferences
- Investment Preferences
- Occupation or Business Information
- Any information submitted through enquiry forms
B] Property-Related Information
Where relevant, we may collect information regarding:
- Preferred property type
- Property ownership details
- Property purchase interests
- Rental requirements
- Investment objectives
C] Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Referral Source
- Website Usage Data
- Pages Visited
- Session Duration
- Geographic Information derived from IP addresses
D] Communication Information
We may maintain records of:
- Contact form submissions
- Email communications
- WhatsApp messages
- Telephone enquiries
- Call-back requests
- Customer service interactions
- How We Collect Information
Information may be collected through:
- Website contact forms
- Property enquiry forms
- Newsletter subscriptions
- WhatsApp communication links
- Telephone conversations
- Email correspondence
- Social media interactions
- Event registrations
- Business meetings and consultations
- Website analytics tools
- Purpose of Collecting Information
We may use your information for the following purposes:
Service Delivery
- Responding to enquiries
- Scheduling consultations
- Arranging property visits
- Facilitating transactions
- Providing requested information
Customer Communication
- Sharing property recommendations
- Sending project updates
- Providing market information
- Responding to requests and feedback
Marketing Activities
- Sending newsletters
- Promotional campaigns
- Property alerts
- Event invitations
- Real estate market updates
Website Improvement
- Monitoring website performance
- Understanding user preferences
- Enhancing user experience
- Improving website functionality
Legal and Regulatory Compliance
- Compliance with applicable laws
- Responding to regulatory requests
- Fraud prevention
- Security monitoring
- Consent to Communication
By submitting your information through our website or contacting us through any communication channel, you expressly consent to receiving communications from Sonashai Realty Private Limited through:
- Phone Calls
- SMS
- WhatsApp Messages
- Email Communications
- Mobile Notifications
- Other electronic communication methods
Such communications may include responses to enquiries, service-related updates, property recommendations, project information, promotional offers and market insights.
You may opt out of marketing communications at any time by contacting us.
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and user experience.
Cookies may be used to:
- Remember user preferences
- Analyse website traffic
- Improve website performance
- Personalize user experiences
- Support advertising and remarketing campaigns
Users may choose to disable cookies through browser settings. Certain website functions may not operate properly if cookies are disabled.
- Analytics and Advertising Technologies
We may use third-party tools including:
- Google Analytics
- Google Tag Manager
- Meta Pixel (Facebook Pixel)
- Google Ads Conversion Tracking
- Other website analytics and marketing tools
These tools help us:
- Understand website usage
- Measure marketing effectiveness
- Improve user experience
- Deliver relevant advertising
Third-party providers may collect information in accordance with their own privacy policies.
- Sharing of Information
We do not sell, rent or trade personal information to third parties.
However, information may be shared with:
Service Providers
- Website hosting providers
- CRM providers
- Email service providers
- Marketing service providers
- Technology partners
Real Estate Stakeholders
Where necessary for providing requested services:
- Developers
- Builders
- Property owners
- Landlords
- Legal professionals
- Financial institutions
Regulatory Authorities
Where required by law, regulation, court order or governmental authority.
- Data Security
We implement commercially reasonable administrative, technical and organizational safeguards designed to protect personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Destruction
- Misuse
Despite our efforts, no internet-based transmission or storage system can be guaranteed to be completely secure. Users acknowledge and accept this inherent risk.
- Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Information may be securely deleted, anonymized or archived when no longer required.
- Third-Party Websites
Our website may contain links to third-party websites including:
- Developer websites
- Financial institutions
- Government portals
- MahaRERA resources
- Social media platforms
We are not responsible for the privacy practices, content or security of such third-party websites.
Users should review the privacy policies of external websites before providing personal information.
- User Rights
Subject to applicable laws, users may request:
- Access to their personal information
- Correction of inaccurate information
- Updating of personal details
- Deletion of personal information where legally permissible
- Withdrawal of consent for certain communications
Requests may be submitted using the contact information provided below.
- Children’s Privacy
Our website and services are intended for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children under the age of 18.
If such information is inadvertently collected, reasonable efforts will be made to delete it promptly.
- Property Information Disclaimer
Any property-related information submitted by users is treated in accordance with this Privacy Policy.
Property listings, project information and investment opportunities displayed on the website are provided for informational purposes and do not constitute guarantees, commitments or representations regarding transaction outcomes.
- Changes to this Privacy Policy
We reserve the right to modify, amend or update this Privacy Policy at any time.
Changes become effective immediately upon publication on the website.
Users are encouraged to periodically review this page to remain informed about how their information is handled.
Continued use of the website after changes have been posted constitutes acceptance of the revised Privacy Policy.
- Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India.
- Contact Us
For questions, concerns or requests relating to this Privacy Policy, please contact:
Sonashai Realty Private Limited
Email: contact@sonashairealty.com
Phone: +91 913671 6414
Website: https://sonashairealty.com/
Mumbai, Maharashtra, India
